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Involving service users

We involve service users in our assessment activities, at key stages of our processes.

Service users provide different perspectives on education and training based on their experience of healthcare services provided by our registrants. These are different and unique from registrant and lay perspectives regarding education. 

This insight is important in setting and maintaining standards which provide effective public protection and uphold confidence in the practice of registrants.   

Service user perspectives add value to the decision-making process used to determine the ability of education programmes to meet our standards. 

Service users are engaged in an effective and targeted manner, which is reflective of their skills, expertise and experience.  This supports registrant visitors in making informed decisions in keeping with their statutory role. 


Page updated on: 10/09/2021