Skip navigation

Dealing with concerns about employees locally

Not every concern that is raised about a member of your team will be a fitness to practise concern

As their employer and manager, you will be able to manage many concerns through your own employment procedures.

Managing concerns locally can be more constructive and less onerous and stressful for all involved. 

What types of concerns can be managed locally?

Concerns that do not need to be referred to us include:

  • employment, contractual or business disputes, including poor timekeeping, unauthorised leave and non-compliance with internal policies;
  • disagreements with professional decisions, including opinions in reports, expert evidence or Personal Independence Payment (PIP) reports;
  • sickness absence or concerns about your employee’s health, if these do not impact on their ability to practise safely or they are being effectively managed;
  • low level communication issues;
  • customer service issues;
  • private family or personal disputes and civil claims; and
  • disputes or personality clashes with colleagues or managers, unless this involves bullying or harassment.

If you remain unsure about whether you need to refer the concern to us, we are always willing to discuss matters on a case-by-case basis.

If you have any questions, please feel free to speak to our FTP enquiry service on 0800 328 4218, and we will do our best to help you.

Page updated on: 09/10/2019