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Customer service process

Step by step guide on the complaints process

Fitness to practise FAQs

Frequently asked questions about the HCPTS and fitness to practise hearings

Breach of confidentiality

Case study: An occupational therapist's employer raised concerns with us after the registrant left a notepad containing confidential information, pertaining to a number of service users, at the home address of a service user.

Regulating further professions

How the government decides which professions should be regulated

Registration Appeals Panel Members

Registration Appeals Panel Members consider and determine appeals regarding admittance to the register, renewal and removal from the register

Digital skills and new technologies

We have emphasised the need to be able to keep up to date with digital skills and new technologies. This is one theme within the key changes to the updated standards of proficiency for all professions.

Ensuring that your CPD benefits the service user

These benefits do not need to be radical and in many cases may simply be a result of improvements you have made to your practice

Other organisations

This page lists the other organisations that are responsible for regulating, and investigating concerns about, health and care professionals in the UK.

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