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Customer service policy
View our policy for customer service in this section
Procurement and tendering
How we appoint suppliers of goods and services
Concerns about employees
If a concern is raised about an employee, we may ask you for information as their employer or manager
CPD Week 2025
CPD Week 2025 is taking place on 3-7 March 2025, and you're invited! Discover new ideas and perspectives, share best practice and get tips to support your short and long-term goals.
Reviewing your application
We'll check if your application is complete and all your documents are certified correctly
Health declaration investigations process
Information on how we consider health declarations and establish whether individuals can practise safely and effectively.
Differences between preceptorship and other forms of support
Information about other forms of support which may underpin or connect with preceptorship but should not be viewed as being equivalent to it.
Health, safety and wellbeing
Looking after yourself, your colleagues and service users is vital when delivering safe and effective healthcare
An introduction to our education processes
This document gives you an overview of our approach to education and training, and focuses on pre-registration programme approval and monitoring.
Proficiency mapping documents
Best practice guidance about mapping, including common pitfalls and tips to make your submission easier to understand
Annual report and accounts 2016–17
Our annual report highlights how we are engaging with stakeholders to better understand how we can prevent fitness to practise cases.
Education Provider Webinar - Understanding Performance Review
An in-depth look at our new performance review process, designed for anyone who manages an education provision.