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Informing us of changes
How to inform us of changes or developments, and what to consider when you do.
Customer service policy
View our policy for customer service in this section
My Story - Jordan Aimey (Black History Month 2023)
HCPC Registered Physiotherapist Jordan Aimey, Senior Physiotherapist at Lewisham & Greenwich NHS Trust, has written about his journey in a piece to celebrate Black History Month.
Undertaking quality assurance activities
When we assess institutions or programmes through our processes, we develop themes and questions to explore with education providers.
Procurement and tendering
How we appoint suppliers of goods and services
How we contact you
Information on how we contact you and protecting yourself against fraud
Financial sustainability and programme resourcing
This page summarises our view on financial sustainability, including our regulatory requirements, and what we commonly see in programme delivery.
What happens when you receive my concern
We will review your concern to decide whether it is about an issue that is within our remit to investigate
Involving service users
How we involve service users in our assessment activities.
Finding time for CPD
One of registrants’ biggest challenges can be finding time for CPD in an overcrowded schedule.
Concerns about employees
If a concern is raised about an employee, we may ask you for information as their employer or manager
Accessible formats
Find out how to request our publications or information in alternative formats, including large print, audio or braille.